SHIPPING POLICY
Shipping Policy – Woodfit.in
Thank you for choosing Woodfit.in for your shopping needs. Please review our Shipping Policy below:
1. Shipping Method
We partner with trusted and reliable courier companies to ensure safe and timely delivery of your wooden furniture and décor products.
The shipping method used will depend on:
-
The type of product(s) ordered
-
Weight and dimensions of the item
-
Delivery destination
Our priority is always safe handling and secure packaging.
2. Shipping Charges
Shipping charges may vary based on:
-
Delivery location
-
Product weight and size
-
Shipping method (Standard / Express)
Applicable shipping charges will be clearly displayed at checkout before you complete your order.
3. Estimated Delivery Time
Woodfit.in offers two standard delivery options:
-
Standard Delivery: 4–7 working days
-
Express Delivery: 3–4 working days
-
Rest of India: 7–9 working days
Please note:
-
Delivery timelines may vary due to product availability, remote locations, courier workload, or unforeseen delays.
-
Larger furniture items may require slightly longer handling or transit time.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email/SMS.
You can track your order:
-
Directly on our website, or
-
On the shipping partner’s tracking page
This allows you to stay updated on your shipment status.
5. Shipping Restrictions
-
We currently ship only within India.
-
We do not deliver to PO Boxes or APO/FPO addresses.
-
Some oversized items may not be serviceable to certain pin codes due to logistics limitations.
6. Delivery Issues
If you receive:
-
A damaged product
-
A defective item
-
A wrong product
-
An incomplete package
Please notify our customer support team within 48 hours of receiving the order.
Share clear photos/videos of the product and packaging so we can resolve the issue quickly.
7. Delayed Delivery
We strive for timely delivery; however, delays may occur due to:
-
Natural disasters
-
Weather disturbances
-
Transport strikes
-
Courier delays
-
Operational issues beyond our control
In such rare events, Woodfit.in will not be liable for losses or inconvenience caused due to delayed delivery.
Note:
Express Shipping indicates faster processing but does not guarantee a fixed delivery timeline due to external factors.
Shipping charges are non-refundable even in cases of:
-
Delayed delivery
-
Non-delivery within the expected time
-
Customer-requested cancellations after dispatch
8. Order Cancellation
If you wish to cancel your order:
-
Contact our customer support team within 24 hours of placing the order or
-
Before the order is dispatched
Cancellation requests after dispatch will not be accepted. Refunds will be processed in accordance with our Refund Policy.
9. Customer Support
If you have questions or concerns regarding shipping, feel free to contact our support team. We are always here to help you.