Return & Refund Policy

Return & Refund Policy – Woodfit.in

At Woodfit.in, your satisfaction is our priority. If you are not fully happy with your purchase, we offer a 7-day return and refund policy from the date of delivery, subject to the terms below.

1. Eligibility for Returns

You may request a return if:

  • The request is submitted within 7 days of delivery.

  • The product is unused, in original condition, and returned with all tags, packaging, and accessories.

  • Your reason for return falls under one of these categories:

    • You received a damaged or defective product.

    • You received an incorrect product.

    • The item does not match the description provided on www.woodfit.in.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products marked as “non-returnable” on the product page.

  • Items damaged due to misuse, mishandling, or improper care by the customer.

  • Products returned without original packaging, tags, or accessories.

3. Damaged or Defective Products

If your order arrives damaged or defective:

Mandatory Evidence

  • A clear, continuous unboxing video is required.

  • The video must show the sealed package being opened and clearly capture the damage or defect.

How to Report

Contact us within 7 days of delivery via:

Required Information

Please share:

  • Order Number

  • Description of the issue

  • Unboxing video / images

Once verified, we will arrange a replacement or refund, based on your case.

4. Return Process

To initiate a return:

  1. Contact our customer support within 7 days of delivery with your order details and reason for return.

  2. Provide the required evidence (unboxing video or product images).

  3. Once approved, you will receive return instructions from our team.

  4. Pack the product securely in its original packaging and ship it to the address provided.

Shipping Costs

  • Woodfit.in will bear return shipping charges for damaged, defective, or incorrect products.

  • For all other eligible returns (e.g., change of mind), return shipping costs may be borne by the customer.

5. Refund Process

  • Refunds are processed within 7–10 business days after the returned item is received and inspected.

  • Refunds will be issued to the original payment method or as store credit, depending on the situation.

  • Shipping charges (if non-refundable) may be deducted from the refund amount.

6. Contact Us

For any queries related to returns or refunds, feel free to reach out:

  • 📧 Email: woodfitindia@gmail.com

  • 📞 Phone: +91 73398-26729

  • 💬 WhatsApp: +91 73398-26729

  • 🌐 Website: www.woodfit.in

  • 🕘 Support Hours: Monday – Saturday, 9:00 AM to 6:00 PM IST